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Click and Collect

What is click and collect?

Click and collect is a free service and means that once you’ve placed and paid for your order online, you are able to directly collect your purchases at the Airblast Eurospray warehouse. This provides the benefit of shopping online with the added convenience of picking your items up at a time that suits you. Simply order your items by 4pm and we’ll deliver them to the warehouse the next working day for you to collect. Also don’t forget to select the click and collect option when placing your order.

 

What time can I collect my order from the warehouse?

Orders placed before 4pm will be available for collection at the Airblast Eurospray warehouse the next working day.

You can collect your items anytime during Airblast Eurospray’s opening hours:

8am-5pm Monday- Friday

 

What do I need to bring with me when I collect my order?

When you’re collecting your order you would need:

  • Order Summary Email  showing your Order Number
  • Card you paid on

For your protection against fraud, we cannot release your purchase without seeing your payment card and the stated documents.

 

What happens if someone else is collecting my order?

We're happy for someone else to collect your order- just pop their full name in the comment box when placing the order, they must also present your Order Summary Email showing your order number when collecting.

 

Where do I go?

When you opt for click and collect, your order can be collected from:

Airblast Eurospray
26, King Street Industrial Estate
Langtoft
Peterborough
PE6 9NF

 

How long do I have to pick up my click & collect order?

Once your order is placed we will hold your items for an unlimited time period and will also send out a reminder after a certain number of days to prompt you about your order and whether you still want your items.

 

What happens if I want to cancel my order?

If you would like to cancel your order, then let us know on 0845 0752015 and have your order number ready, our member of staff will be happy to help and refund your card. There will be no charge when cancelling your order.

 

What happens if I don't want to keep an order I’ve collected from the warehouse via the click & collect service?

Simply take the delivery note or order confirmation and the product you wish to return or exchange to the Airblast Eurospray warehouse where a member of staff will come and assist you. There will be no charge when returning your order.

 

How do I choose click & collect for my order?

Simply select the free click & collect option when placing your online order.

 

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